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MIDAS | Bug Tracker

Bug ID: #1691

Occasionally nothing appears to happen when clicking "Book All Available"

Status:Closed
(Updated 2015-05-07 @ 10:03)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.00 - 4.08
Browsers Affected:Microsoft Internet Explorer Microsoft Edge
Details:A bug in Internet Explorer may mean that in rare instances, clicking the "Book All Available" button on the "Booking Availability" screen will indicate something is happening, yet nothing does.

This can occur if the "Book All Available" button is clicked at the exact instant that IE closes a "keep-alive" connection to the server. Instead of re-establishing the connection, IE simply returns an error.

Other browsers do not exhibit this behavior
Symptoms:Presence of "XMLHttpRequest: Network Error 0x2ef3, Could not complete the operation due to error 00002ef3" entries in IE's Javascript console
Workaround:1) Use a different web browser
2) [Not recommended] Turn off your server's "keep-alive" setting or increase its value longer that IE's default connection timeout period (60 seconds)
Resolution:We were unable to reliably replicate this issue, however, we have introduced better handling of such an occurrence for v4.09
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