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Open:1
Resolved:1
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MIDAS | Bug Tracker

Bug ID: #1746

Unable to modify clients if more than 500 clients defined

Status:Closed
(Updated 2016-01-11 @ 13:38)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.11
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If more than 500 clients exist within a MIDAS system, it's not possible to modify any client records
Symptoms:Clicking a "Modify Client" pencil icon dims the screen, shows a "loading" animation, but does nothing
Workaround:As this only affects databases with more than 500 client records, consider merging similar clients to reduce the overall number of clients to below 500. Clients can be merged via MIDAS Admin Options → Manage MIDAS → Database → Database Tools
Resolution:Fixed for v4.11 if installed/updated after 11th January 2016
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