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MIDAS | Bug Tracker

Bug ID: #1783

Unable to access some Manage MIDAS tabs after update to v4.12 on some Windows servers

Status:Closed
(Updated 2016-04-12 @ 19:40)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.12
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Unable to access some Manage MIDAS tabs (including "Update") after updating to v4.12 on some Windows servers
Workaround:If you're unable to access the Manage MIDAS &rarr Update screen in order to update your MIDAS to resolve this issue, you'll need to manually trigger an update. To do this, please proceed as follows:

1. Locate the "midasglobal.dat" file on your server at the location where MIDAS is installed, and open this file in a regular text editor.

2. Towards the end of this file, locate the <update> section, and inside this section of the file, add/change the following values:

<auto>1</auto>
<last_check>0</last_check>

4. Save changes to the "midasglobal.dat" file back to your server

5. Login to your MIDAS as an administrative user, and shortly after you should then see a prompt alerting you that an update is available for your MIDAS, with the ability to apply the update.
Resolution:Fixed for v4.12 if installed/updated after 12th April 2016
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