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Pending Review:1
Unconfirmed:0
Open:1
Resolved:1
Closed:641

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MIDAS | Bug Tracker

Bugs Tagged "venue"

Bug ID: #1976

Dates listed in a venue's "Closed Between" settings may display out by a day in certain timezones

Status:Closed
(Updated 2018-03-01 @ 16:48)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.14 - 4.17
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Dates listed in a venue's "Closed Between" settings may display out by a day in certain timezones
Resolution:Fixed for v4.17 if installed/updated after 1st March 2018.
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Bug ID: #1911

"Undefined" appears in confirmation dialog when deleting a venue with no bookings

Status:Closed
(Updated 2017-05-19 @ 14:28)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.13 - 4.15
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:When deleting a venue which contains no bookings, the word "Undefined" appears in confirmation dialog box
Resolution:Fixed for v4.15 if installed/updated after 19th May 2017
Comments (0):
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Bug ID: #1898

Venue Blocking rules not being applied

Status:Closed
(Updated 2017-04-27 @ 19:32)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.15
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:MIDAS v4.15 installs/updates between 15th - 27th April 2017 ignored venue "blocking" rules when checking venue availability.

It's strongly advised that customers who have venue "blocking" rules setup and who have been running MIDAS v4.15 prior to 27th April 2017 check that there are no conflicts.
Resolution:Fixed for v4.15 if installed/updated after 27th April 2017
Comments (0):
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Bug ID: #1880

Deleting a venue displayed on-screen keyboard under iOS

Status:Closed
(Updated 2017-03-17 @ 13:10)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.00 - 4.14
Browsers Affected:Apple Safari iOS
Details:After deleting a venue via iOS, an on-screen keyboard is displayed
Resolution:Fixed for v4.15
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Bug ID: #1860

Incorrectly reporting success when an add/modify venue action failed

Status:Closed
(Updated 2016-12-05 @ 18:35)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Appearance (GUI / Layout / Theme)
MIDAS Versions Affected:4.00 - 4.13
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If MIDAS is unable to add/modify a venue, no indication is given
Resolution:Fixed for v4.14
Comments (0):
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Bug ID: #1836

Venue availability may incorrectly show as "Unavailable" for Public Booking Requests if multiple venues requested at different times and with venue blocking employed

Status:Closed
(Updated 2016-07-29 @ 23:20)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.13
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Venue availability may incorrectly show as "Unavailable" for Public Booking Requests if multiple venues requested at different times and with venue blocking employed
Resolution:Fixed for v4.13 if installed/updated after 29th July 2016
Comments (0):
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Bug ID: #1832

Graphical glitch when moving venues Up/Down

Status:Closed
(Updated 2016-07-25 @ 06:09)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Appearance (GUI / Layout / Theme)
MIDAS Versions Affected:4.00 - 4.13
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Graphical glitch when moving venues Up/Down
Resolution:Fixed for v4.13 if installed/updated after 25th July 2016
Comments (0):
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Bug ID: #1803

Unable to add venues with certain numerical names

Status:Closed
(Updated 2016-05-24 @ 12:02)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.12
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Unable to add venues with certain numerical names
Resolution:Fixed for v4.12 if installed/updated after 24th May 2016
Comments (0):
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Bug ID: #1797

Text carat position jumps to end of value when entering venue rates

Status:Closed
(Updated 2016-04-29 @ 16:57)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.06 - 4.12
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Text carat position jumps to end of value when entering venue rates
Resolution:Fixed for v4.12 if installed/updated after 29th April 2016
Comments (0):
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Bug ID: #1771

Venue Capacities graph appears squashed if large number of venues defined

Status:Closed
(Updated 2016-03-20 @ 17:10)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Appearance (GUI / Layout / Theme)
MIDAS Versions Affected:4.00 - 4.11
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:The Venue Capacities statistics graph can appear vertically "squashed" if a large number of venues have been added to the scheduling system
Resolution:Fixed for v4.12
Comments (0):
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Bug ID: #1763

Unable to create new venues when importing bookings, causing some booking imports to fail

Status:Closed
(Updated 2016-02-24 @ 20:42)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.11
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:MIDAS is not creating new venues when importing booking data for venues which don't already exist within the system
Symptoms:When importing bookings, some bookings may fail to import
Workaround:Manually create venues (via MIDAS Admin Options → Manage Venues → New Venue) before importing data
Resolution:Fixed for v4.11 if installed/updated after 24th February 2016
Comments (0):
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Bug ID: #1737

Clicking "New Venue" on Manage Venues screen not correctly resetting blocking/alternatives lists

Status:Closed
(Updated 2015-12-18 @ 11:18)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.09 - 4.10
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Clicking "New Venue" on Manage Venues screen doesn't correctly reset "Blocking" and "Alternatives" venue selection lists
Resolution:Fixed for v4.11
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Bug ID: #1719

Booking Grid venue unavailable tooltips may appear partially off-screen for venues closed all day

Status:Closed
(Updated 2015-10-01 @ 01:36)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Appearance (GUI / Layout / Theme)
MIDAS Versions Affected:4.00 - 4.10
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:"Venue Unavailable" tooltips shown on the booking grid for venues closed from Midnight-Midnight may appear partially off-screen
Resolution:Fixed for v4.10 if installed/updated after 1st October 2015
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Bug ID: #1704

Repeatedly saving a multi-line venue description inserts additional empty lines upon each save

Status:Closed
(Updated 2015-08-26 @ 11:20)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.09
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Repeatedly saving a multi-line venue description inserts additional empty lines upon each save
Workaround:Remove any superfluous blank lines from your venue descriptions before saving
Resolution:Fixed for v4.10
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Bug ID: #1667

Silent "Truncated incorrect DOUBLE value" MySQL error in some instances when saving venues

Status:Closed
(Updated 2015-01-17 @ 12:18)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.08
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:A harmless MySQL error may be produced when saving venues in early builds of MIDAS v4.08
Resolution:Fixed for v4.08 if installed/updated after 17th January 2015
Comments (0):
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Bug ID: #1666

Javascript error when saving changes to venues

Status:Closed
(Updated 2015-01-16 @ 21:29)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.08
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:In early builds of MIDAS v4.08, when saving a new venues/changes to an existing venue, a Javascript error is produced leading to no indication that changes have correctly saved.
Symptoms:Clicking the "Save Changes" button on the Manage Venues screen displays a working/loading animation on the button which persists indefinitely
Workaround:Update to the latest v4.08 build (via MIDAS Admin Options → Manage MIDAS → Update)
Resolution:Fixed for v4.08 if installed/updated after 16th January 2015
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Bug ID: #1651

Unable to make venues Publicly Requestable if requests are set to be auto-approved and no venue managers defined

Status:Closed
(Updated 2014-10-02 @ 14:01)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.07
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If you've enabled Public Booking Requests and set them to "auto-approve" (meaning no Venue Managers need be defined), the option to make individual venues "Publicly Requestable" is disabled until at least one manager is assigned to the venue
Workaround:Ensure that at least one manager is assigned to each venue you wish to make Publicly Requestable
Resolution:Fixed for v4.08
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Bug ID: #1644

Available hours in Venue Utilization statistics may not be correct in some instances

Status:Closed
(Updated 2014-09-11 @ 16:29)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.06 - 4.07
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:Available hours in Venue Utilization statistics may not correctly take into account operating hours/closed periods
Resolution:Fixed for v4.07 if installed/updated after 11th September 2014
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Bug ID: #1636

Unable to delete venues containing leading/trailing whitespace characters

Status:Closed
(Updated 2014-08-12 @ 16:19)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.00 - 4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If adding/importing a venue containing white-space characters at the beginning and/or end, it may not be possible to delete the venue.
Symptoms:Selecting a venue in the Manage Venues screen and clicking "Remove Venue" informs you that the venue has been removed, yet when you view your booking grid, the venue is still present
Workaround:To delete a venue which leading/trailing whitespace characters, first rename the venue (to remove the superfluous characters). Once the unnecessary whitespace has been removed, and changes saved, you will then be able to delete the venue as normal
Resolution:Fixed for v4.07
Comments (0):
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Bug ID: #1620

"Unable to save settings" message when adding initial venue without first clicking "New Venue"

Status:Closed
(Updated 2014-05-30 @ 15:25)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:When adding your first venue to MIDAS, if you fail to click the "New Venue" button on the Manage Venues screen and instead proceed to directly enter details for your first venue into the various fields, clicking the "Save Changes" button produces an "Unable to save settings" message and your venue won't be saved
Workaround:When adding venues to MIDAS for the first time, be sure to click the "New Venue" button on the Manage Venues screen before adding your first venue.
Resolution:Fixed for v4.06 if installed/updated after 30th May 2014
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Bug ID: #1618

No indication that new venues have been successfully added

Status:Closed
(Updated 2014-05-29 @ 18:32)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:When adding new venues to MIDAS, the "Save Changes" button changes to an animated indicator which remains indefinitely
Workaround:Whilst the new venue is correctly saved, you will need to refresh the Manage Venues screen in order to see details of the venue you've just added
Resolution:Fixed for v4.06 if installed/updated after 29th May 2014
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Bug ID: #1617

Additional databases created may not save correct venue rates

Status:Closed
(Updated 2014-05-29 @ 16:08)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If your MIDAS is licensed for multiple databases, in any additional databases you create under v4.06, you may not be able to correctly save venue rate information for new venues
Workaround:In additionally created databases, set a single venue rate for all booking lengths.
Resolution:Fixed for v4.07
Comments (0):
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Bug ID: #1616

Unable to save user's View Access settings when a large number of groups are selected

Status:Closed
(Updated 2014-05-29 @ 16:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If you've setup a large number of Venue Groups and you try to assign a user's "View Access" permission to more than around 15 of these groups, the settings may not save correctly.
Workaround:Reduce the number of selected groups in the user's "View Access" setting (to no more than 15)
Resolution:Fixed for v4.07.
If you can't wait that long, please execute the following MySQL command on your MIDAS database to resolve:
ALTER TABLE `users` CHANGE `filter` `filter` VARCHAR(300)
Comments (0):
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Bug ID: #1615

SQL error when adding new venue group

Status:Closed
(Updated 2014-05-28 @ 21:24)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:A silent MySQL error is produced when a new venue group is added. This doesn't prevent the group from being created and added, but may prevent the Manage Venues screen from being automatically updated with details of the newly added venue group.
Resolution:Fixed for v4.06 if installed/updated after 28th May 2014
Comments (0):
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Bug ID: #1601

Venue Utilization statistics not taking into account hours of operation

Status:Closed
(Updated 2014-05-06 @ 15:57)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If a venue's hours of operation have been restricted, Venue Utilization statistics don't take these restrictions into account when determining available hours.
Resolution:Fixed for v4.06 if downloaded/updated after 6th May 2014
Comments (0):
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Bug ID: #1599

"Please select venue(s)" message on booking request screen when a single venue is shown & selected

Status:Closed
(Updated 2014-05-05 @ 16:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.06
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If only one venue has been made "Publicly Requestable", it is not possible to progress to the second stage of making a booking request as a "Please select venue(s)" message is shown despite the one and only venue shown being selected.
Workaround:Make a second venue "Publicly Requestable" on your Booking Request screen. With two or more venues available for requesting, this issue doesn't arise.
Resolution:Fixed for v4.06 if downloaded/updated after 5th May 2014
Comments (0):
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Bug ID: #1589

Dragging to duplicate/move a booking places it in the wrong venue

Status:Closed
(Updated 2014-04-29 @ 13:29)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.00 - 4.05
Browsers Affected:Apple Safari
Details:When accessing MIDAS in Safari, if you have a large number of venues displayed in your Booking Grid, and you dynamically "drag" to duplicate/move a booking into a venue near the bottom of the grid, the booking may be placed in a venue lower down than expected.
Workaround:1) Use a different browser
2) Use "Venue Groups" to filter your booking grid so that fewer venues are shown at any one time
3) Duplicate/Move bookings by modifying them instead of dynamically "dragging" them in the booking grid
Resolution:Fixed for v4.05 (If installed/updated after 29th April 2014)
Comments (0):
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Bug ID: #1586

Not all Watch venues visible

Status:Closed
(Updated 2014-04-28 @ 20:29)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.04 - 4.05
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:I cannot see all the venues in the list of venues when I go to create a watch. I only see the first 7 venues, but there is no scroll down to see the rest. The booking types and resources work, just not venues.
Steps to Reproduce:
  1. open messages page
  2. click watch button
  3. select bookings
Resolution:Fixed for v4.05 (If installed/updated after 28th April 2014)
Comments (1):
bugs@mid.as commented on 2014-04-28 @ 21:40: Thanks for reporting! We've now identified the cause of this issue, which only affects customers with licenses for a specific number of venues, and who are approaching that limit in terms of the number of venues already defined. A fix for self-hosted customers is now available via MIDAS Admin Options -> Manage MIDAS -> Update. Remotely hosted customers will be automatically updated shortly.
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Bug ID: #1558

No notification that an initial venue added to MIDAS has successfully saved

Status:Closed
(Updated 2014-02-05 @ 20:38)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.05
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:When adding an initial venue to MIDAS, there's no indication that the venue has been successfully added (even though it has)
Symptoms:After clicking "Save Changes" at the bottom of the Manage Venues screen, this button indefinitely shows its "working" animated.
Workaround:Reload the Manage Venues screen after adding your first venue
Resolution:Fixed for v4.05 if installed/updated after 5th Feb 2014
Comments (0):
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Bug ID: #1557

Not possible to add bookings if only one venue defined

Status:Closed
(Updated 2014-02-05 @ 20:33)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.05
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If only one venue has been added to MIDAS, it's not possible to add bookings for the venue
Symptoms:"Please Select Venue(s)" prompt when trying to add bookings
Workaround:Add additional venues to MIDAS
Resolution:Fixed for v4.05 if installed/updated after 5th Feb 2014
Comments (0):
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Bug ID: #1518

Duplicate entry MySQL error if modifying a venue that's just been added

Status:Closed
(Updated 2014-02-05 @ 00:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.04
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Details:If modifying a venue that's just been added, a silent MySQL error may be thrown
Workaround:Reload the Manage Venues screen after adding a new venue
Resolution:Fixed in v4.05
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Bug ID: #1515

Possible to add blank venue groups

Status:Closed
(Updated 2014-02-05 @ 00:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.04
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Resolution:Fixed in v4.05
Comments (0):
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Bug ID: #1491

Remove Venue button is disabled when initially viewing Manage Venues screen

Status:Closed
(Updated 2014-02-05 @ 00:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Client Side)
MIDAS Versions Affected:4.00 - 4.03
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Resolution:Fixed in v4.04
Comments (0):
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Bug ID: #1479

Default Filter setting not correctly saved if set to a user-created venue group

Status:Closed
(Updated 2014-02-05 @ 00:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.03
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Resolution:Fixed in v4.03 if installed/updated after 12th July 2013
Comments (0):
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Bug ID: #1439

Month view not respecting venue group filters

Status:Closed
(Updated 2014-02-05 @ 00:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.02
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Resolution:Fixed in v4.02 if installed/updated after 28th March 2013
Comments (0):
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Bug ID: #1428

Not able to complete Public Booking Request process if a single date and venue are selected and a single resource is present on the request form

Status:Closed
(Updated 2014-02-05 @ 00:00)
Impact Matrix:
High
Likely
Low
*
LowImpactHigh
Category:Functionality (Server Side)
MIDAS Versions Affected:4.00 - 4.02
Browsers Affected:Microsoft Internet Explorer Microsoft Edge Mozilla Firefox Google Chrome Apple Safari Opera
Resolution:Fixed in v4.02 if installed/updated after 27th Feb 2013
Comments (0):
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